BrainJamBring the work together.
Replace disconnected functions across field-service software, estimate builders, call-analysis tools, reporting spreadsheets, forms, and follow-up lists.
Giga Oracle for Plumbers
A better-running
business.
Beyond the job.
From the first call to the final invoice. Bring your office, technicians, customers, and growth together in a system built around your plumbing company.
The complete business solution.
Or a focused fix for what’s slowing you down.
A CONNECTED DAYILLUSTRATIVE WORKFLOW
Everything has
a next step.
01Intake
The call comes in
Customer context, already connected.
02Dispatch
The right tech is ready
The job and the history, in their hands.
03Estimate
The estimate takes shape
Speak the scope. Review the options.
04Customer
The relationship continues
Invoice, follow up, and earn the next visit.
OFFICE↔FIELD↔CUSTOMER
YOUR WORKFLOWS✧YOUR PRICE BOOK✧YOUR TEAM✧YOUR SYSTEM
You know the friction
The job is plumbing.
The overhead is
everything around it.
Another login. Another spreadsheet. An estimate typed at the end of the day. A lead that never got a callback.
We connect the work around the work. Your office sees what needs attention. Your technicians have the context they need. You get a clearer picture of the business—and a say in how your software evolves.
Useful intelligence. Everyday work.
Three small moments.
A different kind of day.
Explore workflows demonstrated in an actual plumbing implementation, illustrated here with sample information.
VOICE → OPTIONS → APPROVAL
Say it once. Give them three clear options.
A technician describes the job. The system helps turn that scope into good, better, and best options, ready for a human review.
Illustrative workflow · Sample informationRecorded scope
“Replace the water heater. Give them a standard replacement, an upgraded option, and an option with added protection.”
GOOD
Standard replacement
The essential scope, clearly explained.
BETTER
An upgraded system
A second option with additional benefits.
BEST
Complete protection
A premium option with the full scope.
✓The technician reviews scope and pricing before sending.
“
We want to enter it once somewhere, and something should pull from that.
Kevin · Kyle Plumbing
FROM THE OCTOBER 2026 WORKFLOW WALKTHROUGHBuilt with the people doing the work. The Mainline implementation at Kyle Plumbing informs the connected workflows shown here. Each new business gets its own scope and rollout.
The complete plumbing business
From the phones
to the big picture.
A connected operating system, plus the website, marketing, intelligence, and implementation support to help your business grow.
01
Calls & customers
Help the office turn every real opportunity into a clear next action.
- Customer records, history, and multiple service locations
- Call intake, recordings, and transcripts
- Lead sources and customer matching
- AI-assisted opportunity review and Deal Savers
- Shared messages, callbacks, and follow-up
- Billing and approval contacts for commercial customers
The feature mix and live integrations are confirmed for your business. New workflows are configured, tested, and introduced with your team.
A simpler technology stack
Keep what serves you.
Connect the rest.
Keep valuable connections.
Accounting, telephony, suppliers, and payment services can remain part of the system. Existing plumbing work connects services including QuickBooks, RingCentral, and supplier tools.
We assess your required features before replacing a tool. Third-party service and transaction costs can remain.
From first conversation to everyday use
A clear path.
A team beside you.
The build is one part of the work. Making it work for your people is the point.
Understand
We listen to your team, walk the customer journey, and map the tools, data, and handoffs.
Build & connect
We shape the software around your workflows, migrate the right data, and connect the services you keep.
Put it to work
Your people test real scenarios, learn their workflows, and move into the system in deliberate stages.
Keep improving
Your feedback guides the next improvements. Operations, marketing, and intelligence evolve together.
Built around your next stage
An established team.
A new company.
Your next move.
Before you make a change
Built for the work.
And the transition.
Can we move from ServiceTitan or another field-service platform?
Existing Mainline work includes imported ServiceTitan history and replacement field-service workflows. We assess your data, integrations, and required features, then validate the migration before moving your team.
Will my technicians need to become technical?
No. The field experience is designed around the jobs they do. Your team helps us test the workflows and receives training before rollout.
Does AI send estimates or make decisions without us?
The estimating example includes human review before sending. We agree on permissions and approval steps for each automation, then enable it deliberately.
Can we keep our accounting and supplier systems?
Yes. Keeping and connecting useful systems is part of the approach. We confirm the available integrations and customer credentials during discovery.
Can you handle the website and marketing too?
Yes. The complete Giga Oracle engagement can include your brand, website, lead generation, campaigns, content workflows, and marketing visibility alongside the operating system.
Build a better-running plumbing company
More time for the business.
More room for your life.
Tell us how your company works today. Let’s map what a connected system could make possible.
Book a CallA real conversation. A clear next step.